Privacy Policy
Last updated: This privacy policy explains how we collect, use, and protect your information when you use our application.
This Privacy Policy describes how your personal information is collected, used, and shared when you use Zen Sleep (the "App").
1. Information We Collect
When you use the App, we may collect certain information about you, including:
1.1 Personal Information You Provide
The App does not require you to create an account or provide personal information to use basic features. However, if you choose to contact our support team, you may provide us with information such as your email address and any other details you include in your communication.
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device Information: Information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
- Usage Data: Information about how you use the App, such as the features you use, the actions you take, and the time, frequency, and duration of your activities within the App.
- Sleep Data: When you use the sleep tracking features of the App, we collect information about your sleep patterns, including sleep duration, sleep stages, and wake times. This data is stored locally on your device and is only synced with third-party services if you explicitly enable such synchronization.
1.3 Information from Third-Party Services
The App offers integration with Apple Health (HealthKit). If you choose to enable this integration, we may access certain health and fitness data from Apple Health that you have permitted, such as sleep analysis data. This information is used solely to provide the sleep tracking features of the App and is not shared with third parties except as described in this Privacy Policy.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the App, including to:
- Provide and personalize the App's features and services;
- Track and analyze sleep patterns to provide insights and recommendations;
- Sync data with Apple Health if you have enabled this feature;
- Send you notifications, including bedtime reminders and goal achievement alerts;
- Respond to your inquiries and provide customer support;
- Improve the App's functionality and user experience;
- Prevent fraud and ensure the security of the App;
- Comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy.
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us and are obligated to maintain the confidentiality and security of your information.
3.2 Third-Party Integrations
If you choose to enable integration with Apple Health, your sleep data will be shared with Apple Health in accordance with your permissions. We do not control how Apple uses your data, and their use of your data is governed by their own privacy policies.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to protect our rights, privacy, safety, or property, or that of others, or to prevent or investigate possible wrongdoing in connection with the App.
4. Data Retention
We retain your sleep data and other usage information on your device for as long as you use the App. If you uninstall the App, your local data may be deleted, depending on your device settings. If you have enabled synchronization with Apple Health, your data may remain in Apple Health after uninstalling the App.
If you contact our support team, we may retain the information you provide in your communication for as long as necessary to address your inquiry and for record-keeping purposes, unless a longer retention period is required by law.
5. Your Data Protection Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. Since most of your data is stored locally on your device, you can manage or delete your data directly through the App's settings or by uninstalling the App.
To exercise any of your rights or if you have questions about your data, please contact us at shuimianzhushou1181@163.com. We will respond to your request within a reasonable timeframe.
6. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing appropriate technical and organizational security measures to protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. You should take steps to protect your device and account information, including using secure passwords and keeping your device's operating system up to date.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the "Last updated" date at the top of this Privacy Policy and, in some cases, we may provide additional notice (such as adding a statement to the App's homepage or sending you a notification).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes to this Privacy Policy will constitute your acceptance of such changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
shuimianzhushou1181@163.com
10. Additional Information for California Residents
California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to request that we disclose what personal information we have collected about you, delete your personal information, and not sell your personal information. As we do not collect significant personal information and do not sell personal information, these rights primarily apply to the limited information we may have from support communications.
To exercise these rights, please contact us at shuimianzhushou1181@163.com. We will verify your identity before responding to your request. You may also designate an authorized agent to make requests on your behalf, provided that you provide proper authorization.
11. Additional Information for European Union Residents
If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access your personal data, correct inaccuracies, erase your data, restrict processing, and data portability. These rights can be exercised by contacting us at shuimianzhushou1181@163.com.
You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates the GDPR. We process your personal data based on your consent or our legitimate interests in providing and improving the App, as described in Section 2.