Wakeflow

Privacy Policy

Last Updated: This policy is effective immediately

This Privacy Policy describes how Wakeflow ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.

1. Information We Collect

We collect information about you in the following ways:

1.1 Information You Provide to Us

When you use our App, we may collect information that you voluntarily provide to us, such as:

  • Contact information, such as your email address when you contact customer support
  • Feedback and other information you provide when you communicate with us
  • Any other information you choose to provide to us

1.2 Information Collected Automatically

When you use our App, we may automatically collect certain information about your device and usage of the App, including:

  • Device information: such as your device model, operating system version, unique device identifiers (such as IDFV), device settings, and battery level
  • Usage information: such as the features you use, the actions you take within the App, the time and duration of your use, the frequency of your use, and the pages or screens you visit
  • Location information: if you enable location services for the App, we may collect your approximate location based on your IP address or other sources to provide weather information
  • Sleep data: when you use the sleep tracking features, we may collect information about your sleep patterns, including bedtime, wake time, sleep duration, and quality indicators
  • Alarm settings: information about your alarm configurations, including times, repeat patterns, sounds, and wake-up challenges

1.3 Information Collected Through Third-Party Services

We may use third-party services to help us provide and improve the App. These third-party service providers may collect information about your use of the App, including:

  • Analytics services: to help us understand how users interact with the App, including page views, session duration, and user behavior patterns
  • Crash reporting services: to help us identify and fix technical issues and bugs
  • Advertising services: if we include advertising in the future, these services may collect information about your interests to provide more relevant ads

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App and our Services
  • To personalize your experience with the App, including customizing features and content based on your preferences and usage patterns
  • To operate and deliver the features and functionality of the App, including alarm services, sleep tracking, and weather information
  • To understand how users interact with the App, including analyzing usage trends and patterns
  • To develop new features, products, and services
  • To respond to your comments, questions, and requests for support
  • To communicate with you about the App, including updates, notifications, and marketing messages (with your consent when required by law)
  • To detect, prevent, and address technical issues, security vulnerabilities, and fraudulent or illegal activities
  • To comply with applicable laws, regulations, and legal processes

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

3. How We Share Your Information

We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes without your explicit consent. We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud storage and hosting services
  • Analytics and data processing services
  • Customer support services
  • Payment processing services (if applicable)

These service providers are authorized to use your information only as necessary to provide these services to us and are obligated to protect your information and not to disclose or use it for any other purpose.

3.2 For Legal Reasons

We may disclose your information if we believe that such disclosure is necessary:

  • To comply with applicable laws, regulations, or legal processes
  • To respond to requests from public or government authorities
  • To enforce our terms of service or other agreements
  • To protect our rights, property, or safety, or the rights, property, or safety of others
  • To prevent or investigate possible wrongdoing in connection with the App

3.3 Aggregated or Anonymized Information

We may share aggregated, anonymized data with third parties for various purposes, including research, analytics, and improving our Services. This information does not identify you personally and cannot be used to identify you.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of information and the purpose for which it was collected.

When determining the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, whether we can achieve those purposes through other means, and the applicable legal requirements.

When your personal information is no longer needed, we will either delete it or anonymize it so that it can no longer be associated with you.

5. Security of Your Information

We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Implementing technical and organizational security measures, such as encryption and access controls
  • Regularly reviewing our data collection, storage, and processing practices
  • Restricting access to personal information to only those employees, contractors, and agents who need to know such information to provide our Services
  • Training our employees on data security and privacy practices

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your device and any access credentials.

6. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You may also have the right to restrict or object to certain processing of your information, and to data portability in some circumstances.

6.1 Accessing and Controlling Your Information

You can access and manage certain information through the App's settings. For other requests, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

6.2 Location Information

You can control whether the App has access to your location information through your device settings. If you disable location services, certain features of the App (such as weather information) may not function properly.

6.3 Marketing Communications

If you receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

6.4 Deleting Your Account

You may request the deletion of your account and associated personal information by contacting us using the contact information provided below. Please note that some information may be retained as required by law or for legitimate business purposes.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information. If you believe we may have collected information from a child under 13, please contact us using the information provided below.

8. Third-Party Links and Services

The App may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to such third parties, and we are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

If we make material changes to this Privacy Policy, we will notify you by prominently posting a notice within the App or by sending you an email (if we have your contact information). The changes will be effective as of the revised "Last Updated" date. Your continued use of the App after the effective date constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: