Privacy Policy
Last Updated: June 2023
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Puzzle Assistant mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Types of Information Collected
When you use the App, we may collect the following types of information:
- Personal Identification Information: Such as your name, email address, and other contact details when you voluntarily provide them, such as when contacting support or creating an account.
- Usage Data: Information about how you use the App, including but not limited to the features you use, the actions you take, the time and duration of your sessions, and other usage-related information.
- Device Information: Information about the device you use to access the App, including the device model, operating system version, unique device identifiers, network information, and other device-related information.
- Image Data: When you use the App's image recognition features, we may temporarily process images of puzzle pieces that you capture or upload. These images are processed locally on your device whenever possible and are not stored unless necessary for specific features you choose to use.
- Location Information: The App does not collect precise location information unless you explicitly grant permission for location services, which is only required for specific features that utilize location-based functionality.
Methods of Collection
We collect information directly from you when you provide it to us, automatically as you use the App, and through third-party services that we may integrate with the App.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain the App's functionality and features
- To improve, personalize, and optimize the App experience
- To develop new features and services
- To understand how users interact with the App
- To provide customer support and respond to inquiries
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with legal obligations
We will not use your personal information for purposes not described in this Privacy Policy without obtaining your consent.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy. We may share your information in the following circumstances:
- With service providers who assist us in operating the App and providing our services, subject to confidentiality obligations
- When required by law, such as to comply with a subpoena or similar legal process
- To protect our rights, property, or safety, or the rights, property, or safety of others
- In connection with a merger, acquisition, or sale of assets, where your information would be transferred as part of the transaction
We may share aggregated, anonymized information that does not identify you personally with third parties for research, marketing, or other purposes.
4. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. If you believe your account has been compromised, please contact us immediately.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will take reasonable steps to delete it or anonymize it.
6. Third-Party Services
The App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
The App may use third-party analytics services to help us understand how users interact with the App. These services may collect information sent by your device, including usage information and device information.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.
8. Your Rights and Choices
You have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing of your personal information
- The right to data portability, where applicable
To exercise these rights, please contact us at pintuzhushou2241@163.com. We may require verification of your identity before processing your request.
You may also have the right to withdraw consent where we rely on your consent to process your personal information. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
pintuzhushou2241@163.com