MeoTalk

Privacy Policy

Your privacy is important to us

This Privacy Policy describes how MeoTalk ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

When you use the App, we may collect information that you voluntarily provide to us, including:

  • Cat Profile Information: When you create profiles for your cats, you may provide information such as their names, photos, breeds, ages, and personality tags.
  • Account Information: If you choose to create an account, you may provide a username and email address.
  • Communications: When you contact our customer support, we may collect information about your communication and any information you provide to resolve your issue.

1.2 Information We Collect Automatically

When you use the App, we may automatically collect certain information about your use of the App, including:

  • Audio Recordings: When you use the App's recording feature, we collect audio recordings of your cat's vocalizations to analyze and provide emotional insights.
  • Usage Information: Information about how you use the App, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
  • Device Information: Information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.
  • Location Information: We may collect approximate location information from your device if you enable location services for the App. You can disable location services at any time through your device settings.
  • Analytics Information: We use third-party analytics tools to collect information about your use of the App, such as how often you use the App, the features you use most, and your interaction with the App's content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App, including to analyze your cat's vocalizations and provide emotional insights.
  • To personalize your experience with the App, including by creating and managing cat profiles and tracking emotion history and trends.
  • To communicate with you, including to respond to your inquiries and provide customer support.
  • To understand how users interact with the App, and to develop new features and improve existing ones.
  • To detect, prevent, and address technical issues and security vulnerabilities.
  • To comply with applicable laws and regulations.

3. How We Share Your Information

We do not share your personal information with third parties except as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics providers, and customer support services. These service providers are only permitted to use your information to perform services for us and are required to protect your information.
  • With Your Consent: We may share your information with third parties when you give us your consent to do so, such as when you choose to share analysis results with family, friends, or your veterinarian.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of us, our users, or others, including to prevent or investigate possible wrongdoing in connection with the App.

4. Data Retention

We retain your information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will delete or anonymize it.

5. Your Rights and Choices

You have certain rights regarding your information, including:

  • Access and Correction: You may access and correct certain information about you by accessing your account settings in the App.
  • Deletion: You may request the deletion of your account and associated information by contacting us at maoyutong3020@163.com.
  • Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us by following the instructions in those communications.
  • Location Information: You can disable location services for the App through your device settings.
  • Audio Recordings: You can delete individual audio recordings through the App's interface.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: maoyutong3020@163.com